Last Updated: 10/12/2025
Business Name: GIPS Garage Doors
Website: https://gipsgaragedoors.com.au/
Contact: 1300 697 042
GIPS Garage Doors (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store and disclose your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect personal information when you:
- Submit a quote request form or service enquiry
- Call, email or contact us directly
- Book a service or make a purchase
- Interact with our website, ads or social media pages
- Leave a review or participate in surveys/promotions
Personal information we collect may include:
- Full name
- Phone number
- Email address
- Residential or service address
- Details about your garage door, motor, or required service
- Photos/videos provided for quotes
- Payment information (processed securely via third-party providers)
- IP address, device information, cookies and website usage data
We only collect information that is reasonably necessary for us to provide you with our services.
2. How We Use Your Information
Your information may be used for:
- Providing quotes and completing service bookings
- Communicating with you about your enquiry or job request
- Sending invoices, receipts, or maintenance reminders
- Improving our website, services and customer experience
- Marketing and promotional communications (only if you opt-in)
- Meeting legal, regulatory and operational obligations
We do not sell or rent your personal information.
3. Sharing Your Information
We may share your information with:
- Our technicians and trusted contractors to complete your job
- Third-party service providers such as:
- Payment processors (e.g., Stripe)
- Email/SMS communication platforms
- Website hosting and analytics providers
- Insurers or legal authorities if required by law
- Google, Meta or other advertising platforms (for remarketing, if you consent)
All third parties handle your data confidentially and in line with Australian privacy laws.
4. Cookies & Website Tracking
Our website may use cookies, tracking pixels, and analytics tools (e.g., Google Analytics, Facebook Pixel) to:
- Improve website performance
- Understand user behaviour
- Deliver relevant ads and remarketing campaigns
You can disable cookies via your browser settings, though this may affect website functionality.
5. Data Security
We take reasonable steps to protect your personal information from:
- Unauthorised access
- Misuse or loss
- Modification or disclosure
Data is stored securely using encrypted systems and trusted third-party services.
Despite this, no method of digital transmission is completely secure, and we cannot guarantee absolute data security.
6. Accessing & Updating Your Information
You may request to:
- Access the personal information we hold about you
- Update or correct your details
- Request deletion of your data (unless required for legal/operational purposes)
To make a request, contact us at:
📞 1300 697 042
📧 info@gipsgaragedoors.com.au
We will respond within a reasonable timeframe.
7. Marketing Communications
If you opt-in to receive marketing or service reminders:
- You may receive promotional emails, SMS messages or updates
- You can unsubscribe at any time by following the instructions provided in the message or by contacting us
We comply with the Spam Act 2003.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content on third-party websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will always be available on our website with the revised “Last Updated” date.
10. Contact Us
If you have questions, concerns or complaints regarding this Privacy Policy or how your data is handled, please contact:
GIPS Garage Doors
📞 1300 697 042
🌐 https://gipsgaragedoors.com.au/
📧 info@gipsgaragedoors.com.au
We will review and respond promptly.